Online
/ VERTICALECOMMERCE & DTC·UNIT ECONOMICS DIVISION

eCommerce marketing built to grow profit, not just revenue.

Most agencies celebrate ROAS numbers that quietly lose you money. We calculate your break-even first — margins, shipping, returns — then build Shopping, PMax and paid social that scale past it. If the unit economics don't work, the campaign doesn't ship.
SHOPPING · PMAX · META · TIKTOK BREAK-EVEN CALCULATED FIRST NO LONG CONTRACTS
UNIT ECONOMICS CONSOLELIVE READOUT
P&L APPROVED
INPUTS
AOV, margin, shipping, returns — your real unit economics, not category benchmarks.
COMPUTED
Break-even ROAS — the line every campaign has to clear before it deserves budget.
RULE
Spend only scales past the line. Profit compounds. Vanity doesn't.
MEASURED IN: CONTRIBUTIONSTATUS: ACCEPTING CLIENTS
9.0x
Top ROAS achieved
£2.2M+
Ad spend managed
13+
Years in paid media
<3hrs
To your free growth plan
/ 01 · THE PROFIT PROTOCOL

Revenue is vanity. Contribution is sanity.

The four ways eCommerce ad accounts quietly lose money — and what we do about each:
BLENDED ROASOne blended number hides losing products. We build margin-tiered structures so winners scale and losers get cut.ISOLATED
PMAX BLACK BOXPerformance Max works harder with clean feeds, exclusions and guardrails — control is possible when you know where the levers are.OPENED
CREATIVE FATIGUEPaid social dies quietly when creative goes stale. Testing runs on a schedule, not on panic.SCHEDULED
DISCOUNT DEPENDENCEIf every sale needs a code, ads amplify the problem. We build full-price demand alongside promo moments.IN RECOVERY
/ 02 · WHO WE SCALE

Built on your maths. Whatever you sell.

SEGMENT A
DTC & subscription brands
Repeat rate and LTV change the maths — first-order break-even isn't the whole story, so campaigns are built on cohort economics.
◉ LTV · COHORTS · REPEAT RATE
SEGMENT B
High-AOV retail
Considered purchases with long windows — assisted journeys tracked properly so upper-funnel spend gets the credit it earns.
◉ AOV · CONSIDERATION · FEEDS
SEGMENT C
Seasonal & gifting brands
Q4 can make the year or break the cashflow. Peak is planned in August, budgets shaped to the demand curve.
◉ PEAKS · GIFTING · CASHFLOW
/ 03 · THE ENGINE ROOM

Every channel, one connected system.

/ 04 · ON THE RECORD

Retail clients on the record.

◉ ONLINE RETAIL
★★★★★
“The results spoke for themselves — we saw sales lift quickly and achieved a strong ROAS within a short period of time. We would highly recommend Behaviour Digital to any brand.”
AS
Adrianna Shukla
DIRECTOR OF DEMAND GEN · SNOWPLOW
/ 05 · STRAIGHT ANSWERS

Questions eCommerce brands actually ask us.

What ROAS should we be targeting?+
There's no universal number — only your number. We calculate break-even ROAS from margin, shipping and returns, then set a growth target above it. Our free break-even calculator does it in three inputs.
Do you handle ad creative?+
Yes — direction, briefs and iteration run through structured creative testing. What we don't do is guess: every creative decision traces back to performance data.
Google or Meta first?+
Whichever your unit economics support. High-intent categories usually start with Shopping and search; impulse and discovery products lean social. The growth plan tells you before you spend a penny.

Scale past break-even. Keep the profit.

Get a free growth plan built on your numbers — market, competitors, channel mix and the ROAS line your campaigns have to clear. Delivered in under 3 hours.
Get your free growth plan →
NO OBLIGATION · NO SALES SEQUENCE · JUST THE DATA